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Thredup no longer lists exact measurements, but instead refers you to a generic size chart that is not an accurate representation most of the time, and they should know It's bad business not to provide full details including exact measurements for clothing. I bought three handbags and two are great but one must have been owned by a smoker and reeks of smoke. Then you ship it off in their bag that is pre-labeled so you dont need to worry about paying for shipping. Products used:None this was a resale online that they send a clean out bag to you however, the items that are sent are not always noted an authentic Prada backpack is not missing cant reach anyone .., no way to communicate. Very disappointed. Now, sellers are reporting that clean-out kits don't arrive and acceptance when they do arrive takes many months. Other national companies include Platos Closet, Once Upon a Child, and Clothes Mentor. In order to actually receive the money in your bank account from thredUP involves a few steps. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In other words, youre getting more for your money and being a much more responsible shopper for the same dollar value. Tip for consumers:take photos of any luxury items before sending them their way, they may mysteriously disappear. Affordable, beautiful items. And one more thing? Plus, I wouldve only made $4 if I decided to go that route. I love skirts that hit right above my knee. Im glad I could provide some insight. Do you care believe the items you have are worth more than what you can probably earn from thredUP? Items that were almost new to unused did not sell & expired which means it becomes their property .If you're traveling abroad, the Thred Up site may not be accessible (a tech issue.I could not access it.Their default is not to return your unsold items to you but for items to expire where your items become their property and notice to re-claim can My parents taught me to shop the clearance racks. I used to love thred up until they started charging $14.99 + for me to donate my clothes to them. Their policies are vague and it feels like a scam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I dont know how their team missed that but I was not interested in trying to remove them when I had a perfectly good white cardigan that I just thrifted elsewhere. thredUP is essentially an online consignment shop. That was hugely deceptive, and I will not be shopping from them again. I sent 10 Thredup X Athleta consignment bags to ThredUp. ThredUp customer service is terrible. I've had several pairs of pants with the wrong length listed, skirts listed in European measurements that were several sizes off, sweaters that should be loose fitting according to chest measurement be skin tight, etc. If you disable this cookie, we will not be able to save your preferences. I sent a full box, and the ones listed are definitely not the best of the lot. That their buyers should be able to buy perfect product. Absolutely greedy and corrupt. I honestly feel like I should've just thrown my stuff away instead of Thred Up insulting me with a ridiculous payout of $0 for a brand new (never used) Coach wristlet (which they had listed as gently used)! I will never purchase from them again. Especially when it comes to secondhand garments! If you actually want to earn more than a few bucks from your clothes and believe its worth the time and effort, try the following options to sell. I'm Erin. We are always happy to answer any questions that you may have if you reach out to support. Green is slowly creeping into my wardrobe and Im not mad about it! The product descriptions are poor, borderline deceptive. This post was really helpful, Ill have to take another look at ThredUp. My only purchase so far has been a rescue box. is it really worth it? After this experience, I doubt I will buy from them again! They were mostly popular brands, but more on the low-end such as Gap, Old Navy, and H&M. Please don't hesitate to reach out to our Customer Support team at reviews@thredup.com for assistance with an item that was listed incorrectly. What is with this company. However, all shirts I have that fit are medium. Using thredUPs Payout Estimator, I typed in H&M dress and the results showed a number of dresses from payouts that ranged from $0.65 to $9. If the title of the post hasnt already clued you in to where we are heading, its online resale, and specifically thredUP. I'm SO impressed with ThredUp. They went to the trash. I am ok with this because its still really pretty! I gained a significant amount of weight during my third pregnancy four years ago. I accepted the credit, but only after the return was processed did they tell me that the credit was good for only one week. This year I made a conscious effort to live with only what I need and let go of what I no longer used. I ordered a dress for an afternoon wedding with long sleeves and received a cocktail dress with silver lace and no sleeves. I have pants I can't or won't wear and ThredUp makes it too difficult to return the items. I ordered five items from thredUp and THREE out of five arrived stained!! I sent in a bag for Reformation credit, it took 4 months to receive the credit. Why am i hearing so many negative complaints about selling? I question what is going on, frankly, as many do. Also, a belt is missing from the Talbots dress so it won't sell either. I almost always sell on eBay first. Apparently they charge to take your clothes for consignment, charge for returns, eg, they are making a lot of green pretending to be green. It arrived about a week and a half later. All were in terrible condition, so bad that i couldnt even donate them. They treat the thredup credit like some reward points when actually it's my cash I chose to keep as credit. Ive purchased many items from thredUP and every one of them is in great condition and perfectly stylish. It helps to see what thredUPis selling on their site. They only want more and more money. I genuinely am concerned that there is a story here and may become apparent after a while. Good thing I was wearing gloves when I was going through the box. You dont have time to sift through piles upon piles of other peoples old clothes. Everyone who has nice stuff they'd want back should opt for this method always. Her work has appeared on FOX Business, Bloomberg, and Forbes. Not so great reviews about selling. No record of it being in the bag buyers are satisfied but sellers are very angry about this place. 2nd item was described as a Blouse. Ill have to check into this. That was last week, and still NOTHING! Learn how your comment data is processed. This sizing chart gives you an idea of what chest measurements fall in what sizing brackets. That is SO great that they ship to AK! Overall, I was pretty happy with my experience using thredUP. Period. Super frustrating. Note the point where the two ends of the tape meet and write down that number. However, sizes between brands aren't always the same. Truth be told, I have tons of clothes so Im currently letting go of more than I bring in. Hannah Rupp is a fashion freelancer, millennial thrifter,and (proud) outfit repeater. Do you need to have your items mailed back to you? (Why?! Is Your Natural Living Anxiety-Filled or Grace-Driven? I learned that I can find like-new items for a fraction of the cost of retail prices, but womens consignment shops are a lot harder to come by than childrens. Run. But the worst thing is that "easy" return policies are deceptive, because there is a $3.99 handling fee for each item plus a $10.99 return postage fee unless you want store credit. Whats The Deal With Clothing Care Symbols? Around here, dont let the pursuit of perfection prevent progress toward trying new eco-friendly living habits. First, I thought I would choose the wrong size. First of all, I received a totally different item than what I ordered. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. But when you applies the rules and tools above, youre more than likely to find just the right number of things that are perfectly perfect for you. No one from ThredUp responds to my questions. When I tried a return, they offered pennies on the dollar. Here are a few tips to help you: If you send in your bag at the tail end of a season, consider adding items that are appropriate for nextseason too. Updated: November 5, 2020 Erin 9 Comments This post may contain affiliate links. They are price gouging. Their box had opened which was obvious. Me thinks their model should be embraced by more retailers out there -especially online retailers. If youve ordered a bag from thredUP.com, its already activated and associated with your account. Notify me of follow-up comments by email. Maybe it was a speck of dirt or tiny stain on the sleeve. Receiving my thredUP order was like getting a gift in the mail! I could detail how to take each . At least you'd get brand new clothing in unused condition. Your experience matters. It doesnt necessarily matter if your items still have tags on them or are in really good condition if it is a lower end item such as Old Navy or Target, you probably wont get much for them. In fact, with so many styles and trends, body shapes and personal preferences, most clothing wont meet all your needs. A friend just mentioned this the other day! The fit and style (which you really can't decipher from their bizarre white background & photographed on ill-fitting-mannequin-body-parts photos) are awful. I would hope things with blood stains would be considered biohazard and discarded, not sent off to a customer! That's because sizing varies by brand and era, and I don't want to miss something that would actually work for me. However, only 4 items are listed. Companies can ask for reviews via automatic invitations. 5,948 reviews for thredUP, 3.2 stars: 'They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. Measuring myself and checking the brand sites for what measurements match what sizes is what made this work for me. 1. I went on Facebook and saw were another individual returned their products in JUNE and still has no resolution! I will not use this company again. Several months ago, I wrote about how I didnt like to buy clothing for myself onlineeven though I do purchase many other items on the web. Seaching such a huge database as ThredUp has is a big deal and their search engine is one of the few that returns ONLY what you've searched for - not a bunch of items that aren't your size, for instance; or a different color. Usps eould be cheaper and faster but they don't care. Since I never want to shop at this site again, I want my original payment refunded. thredUP.com was designed to be an easy and convenient way to buy and sell secondhand clothing. Every time I've purchased something from ThredUP the item description has been miles apart from what I received. At just 21 inches in length, as you can see in the screenshot below, I knew this wouldnt work for me despite falling into my size filters. thredUP has done the hard work, sifting through the unwanted to find the high-quality hidden gems. You need to understand that thredUP is a business. I dont know the stores in that area well, but maybe you could do a Google search for kids resale in Oakland if you havent done that already? http://support.thredup.com/hc/en-us/articles/203415086-CONSIGNMENT-Everything-you-need-to-know- Not amazing finds, but good thrift store finds at reasonable prices. I can think of plenty other suspicious missing unlisted items as well. just as a heads up someone needs to speak up. Hope that helps! When I asked for proof why they did not take them in they said they had stains on them. I can't add proof of purchase here because they never email acknowledging an order. Sometimes, I want to spend a good chunk of time browsing through and looking for new . They don't give a rats $#*! Repeat the process with the other foot. My most frequented online secondhand retailer is thredUP so I thought Id share a recent haul and explain what went right and what went terribly wrong with some of these purchases. Loft Cargo Pants: $16.99. When I enter a store, I head straight for the back. I love the red boho blouse and the LOFT blouse in . Items sold for a total of $300 and I received $35 of Reformation credit. If this is the case, consider selling them individually on eBay or Poshmark. thredUP might also be great for you if you dont happen to live near a Salvation Army or Goodwill and think it might be worth a try to make a few extra bucks by mailing your clothes in. Go to your Account page or My Selling History page. The fee will be deducted from your earnings. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. In other words, if its mid-August, put in fall items as well. I checked a few charts online, and it seems to be more in line with Small or even Extra-Small sizing. (Early August-ish?) I cycle through them quickly after I declare theyre not for me and then I go and thrift another one. Won't return emails so basically made off with hundreds of dollars worth of clothes. While I dont hate them, the issue fell in how they fit. Now the fees have gotten so disgusting that it's no longer a worthwhile company to buy from. Horrible! I wish we could have coffee together right now because I believe YOU, too, can confidently create a healthier home for your loved ones--without becoming exhausted or overwhelmed. The quality was not anything I wouldve looked twice at at a Goodwill store. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! The fabric on two of the pairs of pants are awful. At least it would save you $11. (I knowIm the rare woman who does not typically enjoy clothes shopping!). Very deceptive practices. Don't waste your time if you think you're going to make any money. Tip for consumers:Don't expect any customer servuce. I asked for pics because they were brand new, they squirted water on them and took a pic. This 14-day delay is due to the nature of thredUPs business. Some clothing may be purchased, and depending on how much you sell (or dont), you have the option of having thredUP donate the items they dont buy. Merchandise marked as "excellent" is too low to even donate. If you want to make more than a few bucks and happen to have lots of high-end designer labels, listen up. Wonderful experience. Recently the restocking fee for returns was quietly changed from $1.99 to $3.99. Products used:I submitted a "Clean the Closet" bag approximately 8 monhts ago and they still haven't paid out. If you look at the photos, the clothing is all wrinkled, now I know why. thankscindy. If you dont have too many popular brand names or designer names in your closet but want to make more than a few bucks, you might be better off selling on eBay or Poshmark. thredUP . Theyre borderline fraudulent. CONGRATS again! Not only do you get the general benefits of online shopping (without kids and after theyre in bed or while theyre at school), but its more time-efficient, saves money, keeps garment waste out of landfills, reduces unethical production of cheap clothing already being supplied in droves, and decreases the harmful environmental impact of raw material creation that many clothes generate. getting ready to send a bagful, but now i am re-thinking. And ThredUp charges a fee to return items. Im determined to find my perfect one! Knowing your exact measurements is the first step to finding the right fit online, so grab a flexible tape measure or a piece of stringand write them down. (and they deal in just women and kids clothing though, so men are out of luck) Is it worth it though? Also, their "purchase" practice is an awful scam. Also, if youre in a hurry to get rid of your items and turn a profit, thredUP might not be worth it, unless youre OK with selling out the fee to rush processing. I am looking for quality clothes that will fit and that are accurately depicted in the photos. My take on this is if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! Use their upfront calculator to see what items they take. Anyone can write a Trustpilot review. Whether youre a secondhand shopping newbie or youve already dipped your toes in the water a bit, Ive compiled a ton of tips to help you become a thredUP pro. Its always good to hear when people have a positive experience. thredUP has done a great job ensuring that only high quality pieces land in their inventory. This is a unacceptable way to do business! Just remember that for every fabulous piece styled by a thrifter on TikTok, theres probably a pile of returns sitting behind them. I ordered based on that size and when it came the tag on the item clearly states it was a small. They've stolen my clothing that they've had for 5 months! Just like any other company, they need to turn a profit in order to survive. Even if you fill up the entire bag, thredUP will only accept 40 percent of your items. TERRIBLE! They take the following into consideration: This is pretty much on par with how Buffalo Exchange and Crossroads Trading examines clothing they purchase. thredUP calls these LUXE-brand items, you can actually earn a decent amount! Local thrift is best. I got so many great pieces in the past, but I won't be buying ever again. I could have sold them myself or donated where I wished. I'd rather donate to my local church. They have bags of clothes they can't even get to. No one has ever called me back Accurate skin dose measurements using radiochromic film in clinical applications Accurate simulation of reflector antennas by the complex source-dual series approach Accurate SOI Most are blush or coral. $ 19.99 $12.99 35 % off with code WELCOME. If you arent sure whether an item is in good condition or not, its probably safe to throw it in the donate pile. They'll say something is in like new condition and it will arrive with holes and severe pilling. The best pieces of clothing I sent were gone. We use dedicated people and clever technology to safeguard our platform. If you have a lot of older, out-of-date, or well-worn items, those are best left for donation. Many of the complaints seem to stem from the fact that an item they sold was sold on the site for 10 times the amount. Not recommended. If I could give thredUP a zero, I would do it. Never got hold of a human, emails never answered. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. Many times it was so small I didnt even know it existed until it was inspected. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. Shopping thredUP isnt for everyone. I know Vera Bradley is expensive, which is why I thought it was maybe a reasonable price. So you need to be OK with the fact that you wont get a large payout unless you have a very high-end designer item. The site allows you to sell your gently used, name brand clothing by mail. However, because the site's photos are poor quality, even when zooming close, it's not possible to determine that. (Well get to that in a minute!). What percent of the selling price do sellers get? I went back on their site to initiate a return and, low and behold, they charge a return fee for every item. AND when they are wrong, they don't refund you. I saw people getting very good brands and bags in very good shape. Here are 8 tips for writing great reviews. I partly did it because I was tired of looking at my always-full closet and partly because I wanted to ensure I could fit everything into my new, smaller apartment. If you love the service, start sharing with your friends! Everything was in good condition and matched pictured items. So because it was too short, I had to PASS. I thought it would fit like the gray one but it felt more matronly than cool. In my opinion, paying the $10.99 shipping fee to have your clothes mailed back to you is not worth it. $137 80% off estimated retail. I was so pleasantly surprised. And some of the items have been some of my very favorites. HORRIBLE EXPERIENCE. Its not worth the return fee and shipping for me to return. Youll find a great piece, save some money, and feel great about being a more responsible shopper. I just checked and they DO ship to AK, which is unfortunately rare, so yay! Ive been doing this for a while, and I love not having to tag or deliver the items myself! (I have a long torso so its a struggle. If you want to go the eBay or Poshmark route, keep in mind that selling online takes time. Long time followers know I have a love-hate relationship with plain white button-ups. Even if it has a designer label but its not in good shape, its better to donate it. So when this one popped up on thredUP, I didnt hesitate to add it to my closet. Its one of the downfalls of trying to sell something thats very trendy. They accept 35,000 brandsand just like consignments shops and customers who shop on eBay and Poshmark, designer goods are usually worth more. We live in a really rural area in the country but seldom do I buy clothes. I loved it! Join the 2,702 people who've already contributed. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. Nothing has been posted to my account! . so I had the idea of busting out some Rit dye and customizing the color. I measured the other shirt I had and noted it was 23 long. and the length was too long. You can then transfer it to your checking account. Ships speady, packaged very elegant, very nice merchandise :). They aren't honest and you'll do better selling your clothes yourself or at a consignment store. the greed factor is clearly at an unprecedented level with the inadequacy of listing reimbursement all of us are discovering. ThredUp is made for just about any budget. They did and sent only some if the items to a lady 30 miles away and she contacted me on social media. Major disappointment. http://thebecomingconference.com, Erin, you look so good!! With so many cuts, colors, and options out there, this deceptively simple light wash denim one caught my eye. Having sold my fair share of clothes on ThredUp, I would not recommend it. The website explains, As thredUP has grown, weve learned more about the costs to continue delivering great value to our customers. Your email address will not be published. On Sunday 10/25/2020 they charged me the full price of my box $256.90. Also muddling the waters is that I've found that a number of brands tell me I ought to buy clothes much larger than I actually need. I used thredUPs Payout Estimator, which tells you how much you would earn if you sold a designer item. We look forward to having you shop with us in the future! She worked previously as head of content and chief editor for FinTech companies in New York City and San Francisco. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. This means that every time you visit this website you will need to enable or disable cookies again. I suppose the prices were better than StitchFix? I wanted to bundle my items and thought I was $30 dollars in shipping and 3 orders later they charged me $80. I bought a Vera Bradley handbag that was brand new with tags attached from Thredup. I'm the founder and editor of Honestly Modern, and I'm so glad you're here to learn more about sustainable living in our modern world. I'm done shopping there, and sorry because it was a good cause. I cannot even tell you how obsessed I am with this gray cardigan! Its another option besides the local ways to donate and sell. Then charging $10 to return clothing they don't like, so I end up making ZERO dollars. I have sent bags and bags, including valuable pieces cashmere sweaters, high end items of considerable retail cost and relatively recently produced. Half of the items have the wrong measurements so they won't sell. Referral credits add up fast and earn youfreeclothing! The transfer is pretty much instant and only takes a few minutes. I immediately sent them a message asking to cancel. Im pretty slow with projects because of my chronic fatigue so I will probably enjoy it as-is for a couple of years before I actually get my dream coat. 1st one has 2 bright red stains on the front that were not disclosed in description. Deleted app, no more thred up for me! Very unhappy with my order. Lets chat in the comments! Too much disappears with no explanation, many bags go into complete reject status. I will have to throw in trash, can't decide if it's blood or marker. Charities include Help a Mother Out, Big Brothers Big Sisters . While the fit was better than I pictured, the length was described as being 3 inches longer, which I would have liked so it would cover my butt when I sat down. I wasted my time and all the clothing I submitted and SO DISAPPOINTED. Its not easy & their response time is poor; Unless you pay to expedite selling, there is much delay in processing time and no idea what date they will post it. They more than doubled the original MSRP! Here is a screen grab of their pricing for LUXE-brand items. I ordered 2 boxes clothes for kids for school. Nothing is for everyone after all. But I was shocked they would send me a pair of blood stained white pants! These points can't be covered in your five options above. They're corrupt! Shopping thredUP (compared to traditional thrift shops) is likebuying time and investing in peace of mind, two things that can be hard to come by, even at a price. Im too spoiled finding good deals at Goodwill to consider it! The Donation Clean-Out Kit is what it sounds like. If you have a lot of items you need to get rid of, my advice is to stay as organized as possible so you dont get overwhelmed. Last year, I wrote a whole post about my best tricks for scoring on thredUP, and I still stand by all of those, but my number one best trick is this: Find a brand you really like and just look at what thredUP has from them. Why was I was afraid to shop for my wardrobe online? A pink moto jacket is on my wishlist but I cant seem to find the exact shade of pink that I want. I like to look at thredUP as an easy way to get rid of my stuff through the mail. First 2 items that I ever ordered from them were a big fat fail! YAY! thredUP has a helpful table that shows you the percentage of what you would get paid for various listing prices. Or make a trip to your local consignment store instead. There percentages are ridiculous for lower priced clothes. Represented as EXCELLENT with no visible signs of wear, the skirt actually had lost its elasticity in the waist, a portion of the elastic having pulled out and was rather brittle, an indication it'd been dry cleaned repeatedly. So I tried to take the other white cardigan out of my thredUP bundle but they dont let you remove things once you called dibs. 8 Simple Barbie Shoe Jewelry & Accessories You Can Make At Home! Talk about the paradox of choice. Interestingly, this one is still the wrong shade but its made of cotton (I actually have its cognac colored twin that I thrifted a year or so ago!) I think youre wrong (and that probably doesnt surprise you). Get familiar with their popular brands and what style of clothing they sell. We are using cookies to give you the best experience on our website. So much for green. But that doesnt necessarily mean they will be right for you. The descriptions are frequently inaccurate, with measurements off by 3-5 inches. Step 3: Lose Your Shirt. I'm a wife, mom to 4, author, & homeschooling homemaker. This skirt is so cute in person! 3. This is the level of detail that distinguishes a really solid customer oriented company with just a run of the mill.

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