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As of today, Rebag has not responded. The company buys, sells, and exchanges premium, sought after designer handbags and accessories. enviando un correo electrnico a The next day after regretting the decision I decided to go ahead and cancel my trade, after reviewing Rebag trade cancellation policy on *********. After you receive the prepaid label, items must be shipped back to Rebag no later than 2 business days. Gorra remains cautiously optimistic. Rebag won't just accept any bag from a luxury brand, either. Payment is usually reflected in your account the next business day.Well, I dropped off my bag yesterday on 3/15/23 and none of what is mentioned above on their website took place. Many. At $780 with an estimated retail price of $2,495, this is another piece offering significant savings. Plus, I love storing my computer in a messenger bag instead of trying to fit it into a regular purse. I have contacted support 4 times now and have been told each time there is a delay and they have no further updates. Because it's well-organized, well-presented, and well-curated Rebag is sure to make any hangbag aficionado swoon. They need to assume responsibility for things going wrong and resolve it with their custom and deal with *** separately if they are going to assume the responsibility of providing a shipping label and valuing/insuring a package rather than leaving that on the customer to handle. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. I tried to ignore it, but it's really bothering me that they are able to limit exchanges or returns in this way. Dec 15, 2021, 11:00 ET. los inconvenientes que esto te pueda causar. Please let us know if we can help you with anything else. Experience an expertly-vetted selection of the most coveted designer styles in person, or digitally browse our inventory of over 30,000 items with the help of our talented stylists. Rebag buys the bags (and now accessories) outright from clients who want to sell. You can purchase syndication rights to this story here. Commerce. Caso continue recebendo esta mensagem, However, before making any business decision, you should consult a professional who can advise you based on your individual situation. The luxury resale platform's latest round will be used to accelerate growth and expand its tech-enabled resale business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here. Unless youre committing to a long-term investment worth thousands of dollars, it can be tough deciding on trendy/hot pieces that will last a few seasons, and feeling like eventually you wont get as much use out of them. My bank also didn't show any ach transfer.I was trying to contact with rebag customer by email, chat but there is not any progress and all the feedback is automatic reply. All domestic packages are shipped with UPS and confirmation through signature is required. Disculpa Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch, and more. I really love the bamboo design on the handle, the front tie, and gold hardware. This companys entire business model is to examine and review pre-owned bags in order to sell them for quite a bit of money. The brands most recent $15 million infusion has helped Rebag maintain a cash flow, which is crucial for a company that is paying to hold inventory until it sells. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. This case will now be handled by our Fraud Prevention team. I put in a request online with Rebag 3/6/23. The gold hardware, chain strap and details, and pearl accents add a touch of glamor without being showy. They stated to wait 2-3 business days for it to correct itself. With about 1.5 million people in Rebag's data base, CEO Charles Gorra said he expects at least 100,000 people to sign up for the new multi-tiered loyalty program. Rebag corporate office is located in 575 Madison Ave, New York City, New York, 10022, United States and has 162 employees. By reselling its luxury handbags anywhere from 40% to 70% off their original retail price, Rebag aimed to tap into a small but lucrative part of the overall $316 billion global luxury market, which has grown 10% per year since 2015 and reached $29.2 billion in 2019, according to Bain estimates. Subscribe to our newsletter. The company operates online and in stores, with locations in Los Angeles, New York, and Miami. Contact Email contact@rebag.com Phone Number 844-373-7723 Rebag, a destination for buying and selling the most coveted designer handbags, watches, jewelry and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. The website shows it fails and the money goes back to my rebag wallet at the same time. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. to let us know you're having trouble. With Clair Trade, you can buy and sell items in one transaction, and only pay for the difference. Complaint Type: Problems with Product/Service. I definitely get the want to cycle through designer bags. Click on an address to check for a stores special or holiday hours. She specializes in women's lifestyle, but loves to learn about any and all products that add value and excitement to our everyday lives. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Rebag grew from a broader interest in how you leverage technology to reduce waste across industries, Gorra said. And I took it from there.. The Clair Technology Suite includes: Rebag will also use the round to scale its tech-enabled brick-and-mortar business. Rebag also has an app, which you can download on your smartphone to speed up the buying or selling process or to just browse the beautifully curated selection whenever. You can purchase syndication rights to this story here. If they are going to assume that responsibility on behalf of customers it is crucial that customers are aware of the following: Rebag doesn't declare a value of the package upon creating the label therefore nothing is covered if it's lost in the hands of ***Upon an investigation being opened by *** and a claim processed - Rebag doesn't provide requested paperwork in a timely manner. It includes handles and a practical carrying strap, with a black interior and included mirror so you can check yourself out while wearing it (at least, thats what I think its for). Hi there,I sold a bag to rebag and get **** usd payment in rebag wallet in 04/12/2023 ORDER#******. You can use the Rebag app to request a quote. naar Active, Closed, Last funding round type (e.g. Gorra tackled the problem of reselling this inventory with Infinity, a loyalty program that incentivizes future sales. If you have a bag that you love but you arent putting it over your shoulder on a regular basis, Rebag is an excellent answer for turning your bag over in search of another. As a buyer, Rebag makes the process easier for you, too. If you really want a luxury bag though, you can save a lot of money by choosing to purchase one second-hand on the site. Now I cant use or sell it without the belt. The interior leather patch is missing the embossed BOTTEGA VENETA Made in ***** stamp. Shipment fees will not be refunded. In 2020 and 2021, Rebag was named one of Fast Company's Most Innovative Companies. The Front Pocket Crumbled Calfskin Waist Bag speaks for itself with its effortless style. People love luxury handbags, but for many, the price is a huge obstacle. Not only did the most affluent customers stop spending, but so did aspirational shoppers those who scrimp in other areas in order to plunk down the necessary dough to score a high-ticket item. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Other models of the Neverfull Monogram Tote are available in Great Condition for $1490 and $1580. If you buy any Rebag bag online or offline, you can resell within three months and get 80% of the purchase price back. I used it for less than two weeks and a very noticeable decorative piece of the bag fell off (a plastic inlay). They check the bag for quality before selling them. By reselling its luxury handbags anywhere from 40% to 70% off their original retail price, Rebag aimed to tap into a small but lucrative part of the overall $316 billion global luxury market, which has grown 10% per year since 2015 and reached $29.2 billion in 2019, according to Bain estimates. Their latest funding was raised on Dec 15, 2021 from a Series E round. Since 2014, the digitally native company has opened seven retail. We're not profitable, but we're pretty close, Gorra said. The Rebag team curates designer collections with new arrivals each week, with over 50 designer brands to choose from. About Rebag:Rebag, the authority on buying, selling and trading luxury goods, is currently one of the fastest growing retailers in the US and has established itself as a leader in the luxury re-commerce space. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So, its pretty significant given the current environment, he said. Please let us know if you are able to find the receipt from the *** store from when you brought the package to them. 45 complaints closed in the last 12 months. Attached is the screenshot of their explanation.I requested a full refund for my purchase, but Rebag denied my request. The return policy is unacceptably short. This is the same response I received from the business and I do not agree with it. Get the latest business insights from Dun & Bradstreet. Onze Our **************** team just reached out to you directly requesting pictures of this claim so we can do a proper investigation. It could be reducing efforts. ein Mensch und keine Maschine sind. The problem is a lot of businesses have somehow used that opacity to their advantage, and we're doing the exact opposite, he said. Should I have not incessantly followed up, that paperwork likely wouldn't have been filed by Rebag. Founded by Charles Gorra, what makes Rebag unique is that for the first time in the industry, it is possible to sell your designer goods and receive . I looked into promotions & discounts and was delighted to find that if you sign up, you are eligible to receive $200 off of your first Rebag purchase. Although there is no such a thing as an academic course in authentication studies the way there is for those who work in fine art at Sothebysor Christies, for example, the experts balance their observational skills and years, sometimes decades, of experience assessing luxury handbags and they've picked up patterns. Selling counterfeit items as real is illegal! The condition of the piece is properly described and this item was properly inspected and met our Authentication standards. The stamped-on Louis Vuitton symbol also adds to the glamor in such a simple way. Rebag is funded by 23 investors. Unfortunately we cannot accept the return of final outlet sales. Since 2014, the digitally native company has opened retail locations in. With a special focus on the varying needs of our customers, our goal In 2020 and 2021, Rebag was named one of Fast Company's Most Innovative Companies. excuses voor het ongemak. ********************** states on its website We certify every item and offer 7-day returns for any reason. Now, with the pandemic and attendant economic fallout, consumers are turning to sites like Rebag even more, according to luxury expert Pam Danziger, founder and president of Unity Marketing. Last December, the company launched its first "Rebag Bar" inside The Shops at Columbus Circle in New York City, a micro version of its traditional store offeringa gateway to the Rebag ecosystem through a personalized digital shopping journey. Save my name, email, and website in this browser for the next time I comment. The pearl D&G monogram is so fetch, as Gretchen Weiners says. For 3 weeks I reached out multiple times via the website chat, 3x emails to the contact email that all went unanswered and multiple phone calls to the customer service. 2023 PitchBook. Email us at reviews@businessinsider.com. para nos informar sobre o problema. 400 S Baldwin Avenue, Level 1, Suite A-17, Arcadia, CA, 91007, 701 S Miami Avenue, Level 3, Suite 314-A, Miami, FL, 33131, 12801 W Sunrise Blvd, Suite #333, Sunrise, FL, 33323, 185 Greenwich St, Oculus Balcony, Suite 29, New York, NY, 10007, *Percentage of original purchase price includes discounts and promotions, but excludes shipping and taxes, 400 S Baldwin Avenue, Level 1, Suite A-17, 185 Greenwich St, Oculus Balcony, Suite 29. I submitted a return request, but was informed by Rebag that the bag was an outlet item and not eligible for return. Unfortunately we are not able to track a single label that didn't have a package nor it made to the actual *** terminal. There are also creases on the exterior and minor wear on the interior, along with scratches on the hardware. 04/17/2023. You will be using computer applications (e.g., email, spreadsheets, word processing and Microsoft Office). I accepted a quote offer from rebag in January for a pair of Chanel boots and Dior Bag. Gorra likens it to a Kelley Blue Book for bags (instead of cars), because it's a very similar concept. "We have been impressed by the quality and consistency of the execution from the Rebag team", says Birgir Ragnarsson, Managing Partner of Novator. I contacted them so many times and nobody would get back to me. That's why it's so important to smile, greet, and thank every customer. Fashion retail was ripe for disruption, and the downturn spawned a whole new class of entrepreneurs: those who rent the goods instead of sell them. You can also call the team at their New York office: 1-844-373-7723. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . We are returning it to our Soho store you can pick it up this week. The navy blue leather stands out against the silver hardware accents. The leather is softer, the structure sturdier, and many of the designs iconic. Its online business has made up the difference in sales from its nine brick-and-mortar locations that had to close because of COVID-19. To begin with, the customer must make a written request to [emailprotected] within 7 business days of delivery. The reason we do that is to create a seamless experience for the customer, Gorra said. These Rebag shipments will take 3-5 business days from the order date. verdade. Rebags sales are up more than 50% year to date versus last year. It could be reducing time. The pace can be intense, especially . This has been processed and ACH went through this morning. scusiamo se questo pu causarti degli inconvenienti. These are boots and bags, the box would have weighted more than 0. The package was dropped off and scanned in at *** on January 16th. Nous sommes dsols pour la gne occasionne. The sought-after white leather Amore Leather Flap Shoulder Bag is perfect for a memorable, fancy occasion like a wedding or fancy baby shower. And, by the way, what's very important is it's a free quote. The company makes money on marking up the price they quoted the seller. Recent store openings include locations in Greenwich, Connecticut and Beverly Hills, California, both of which integrate Rebag's physical signature store environment with a seamless and on-the-go experience, with more planned for 2022. The items that have the most appeal in the secondhand market are watches and jewelry, she said. In the years Rebag has operated, the company has collected data on specific brands, what does and does not sell and what people are paying. This piece has a soft leather exterior, a stitched handle, and brown fabric interior. The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. I had terrible experience with them ! Full-Time. The Rockstud Leather Messenger Bag comes with some accessories including a dust bag and a detachable strap in Fair Condition, with minor wear on the exterior and interior, cracking on the open trim and wax edges, as well as scratches on the hardware. This practical, stylish Vintage Bamboo Suede Mini Backpack costs $535 with an estimated retail value of $1,295. Rebag at 8461 Melrose Place in West Hollywood and 9546 Brighton Way in Beverly Hills, (844) 373-7723, open 10 a.m. to 8 p.m. Monday through Saturday; 10 a.m. to 7 p.m. Sunday. For any further questions, please make read our terms of service (***************************************). Since joining the team in 2018, Remi has reviewed hundreds of products and interviewed founders of industry disruptors, such as direct-to-consumer startups. In 2020 and 2021, Rebag was named one of Fast Company's Most Innovative Companies. Unfortunately we cannot accept a return for an item you purchased in April 2022. Kit. COis committed to helping you start, run and grow your small business. I think that this us unfair, and I need a full refund for the fake item that they sold me. You can use the funds of your Rebag sale toward a new bag, or you can get even more of a deal by choosing to receive a payment in Rebag credit which will earn you 20% more. Personalize which data points you want to see and create visualizations instantly. We are sorry for the inconvenience. Its a great piece for a beautifully dressed Rebag woman on the go. It buys handbags from users and then resells them on the marketplace. No resolution and no help and I would like my payment of $500. Then in the same day, I made my wallet cash out on Apr 12 to my bank but it failed. Email our Customer Service team at contact@rebag.com Chat Click "Chat" at the bottom right of the screen Monday-Friday from 9 AM - 9 PM EST Call You can reach out to us via phone at 1-844-373-7723 Monday - Friday: 9 AM EST - 9 PM EST We buy inventory. Its a lot of money to spend on a bag that was barely in good enough shape to be used without falling apart. When one thousand dollars can pay your rent and then some, it can seem excessive to drop that money on a single purse. Get the full list, Morningstar Institutional Equity Research. Many Rebag customers said that their bags exceeded their expectations. You might be the first, last, and sometimes only associate a customer interacts with. If you want to learn more beyond this Rebag purses review, you can write a request to the customer service team on Rebag.com by clicking chat at the bottom right of the screen from Monday to Friday 9 AM-7 PM. I really like the yellow gold hardware and the charms, which gives the bag city girl vibes. Ill showcase some of the most sought-after pieces: This gorgeous Rockstud Leather Messenger Bag from Valentino is edgy and flirty with its stud detailing and compelling red tone. Rebag raised a total of $101.3 M in funding over 7 rounds. BBB is here to help. The brands motto is a simple one: endless access to luxury. Everything that you need to know to start your own business. This is theft. Rebag has raised a total of $101.3M in funding over 7 rounds. As an added bonus, they thought the packaging was great. Rebag headquarters are located in 575 Madison Ave, New York City, New York, 10022, United States, Rebags main industries are: Apparel & Accessories Retail, Retail, Rebag appears in search results as Rebag, Rebag Bar, Rebag Madison Avenue. Know More. This must be supported by the tracking number. Rebag, a destination for buying and selling the most coveted designer handbags, watches, jewelry and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. By continuing on our website, you agree to our use of cookies for statistical and personalisation purposes. After careful inspection it does not meet our authentication standards therefore we had to refuse it. Founded by Charles Gorra, what makes Rebag unique is the ability to sell your designer goods and receive upfront payment. Additionally, you can find some cool, vintage pieces that you wouldn't be able to find in a retail store today. The vetting and payment process will be completed in less than 60 minutes. You may be wondering, how does selling on Rebag work? But when Gorra arrived in the U.S. in 2012, the country was just emerging from the 2008 recession that leveled low blows to the high-end market, decimating its department store sales and proffering a swift kick below the (crocodile leather) belt to luxury brands the world over. At first glance, Charles Gorra, the founder of Rebag, appears to be a bit of an entrepreneurial contradiction. Im just left in the dark. Danziger noted that the accessories category should be just as successful for the brand. The announcement follows the release of the company's 2021 Clair Report, a consumer resource covering seismic shifts within the luxury resale market pertaining to retained brand value, pricing trends, and significant changes in overall brand ranking. NEW YORK, Dec. 15, 2021 /PRNewswire/ -- Rebag, the authority for buying, selling and trading luxury, announces $33 million in a Series E funding round, led by private . Domestic orders take 7-10 business days to arrive after the order date. You are an ambassador of Walmart. They have also told me They have sent Rebag a check last week for the claim, yet I have been given no follow up from rebag in regards to mine. Please let us know if you need anything else. Thank you. Rebag shoppers can choose from a selection of tens of thousands of styles from over 50 luxury designers, including Chanel, Herms, Rolex, Cartier and more that range from handbags and small. When you return Rebag designer bags in less than a year, you receive a credit for 70-80% of the original purchase price. 1615 H Street, NW Rebag Total Funding $68.3 M Company summary Overview Rebag is a company that owns and operates an online marketplace for buying and selling luxury handbags. I dropped off a Bottega Veneta bag to their soho location on 2/23/2023 with a confirmation I would have payment within 3 days. This does not drive our decision as to whether or not a product is featured or recommended. That is its proprietary software called Clair (which stands for Comprehensive Luxury Appraisal Index), which allows consumers to generate a highly accurate price quote for their goods instantly online. Get it while its hot! Status: Resolved. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. las molestias. Want to read more? And if it does, a cut of the proceeds is taken off the price. A claim was issued to Rebag on February 7th. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. ****** closet inspected my bag and informed me via email: We have inspected your item and regret to inform you we are not able to make an offer on it. Private . message, contactez-nous l'adresse The salesperson provided zero details. Rebags internal analysis estimates that only one out of 10 owners of luxury merchandise are currently reselling their goods. Are you imagining outfit ideas? As for further growth, Gorra said Rebag will invest in growth marketing, especially now that the stores, which served as an entree to a customer group who didnt always shop for luxury online, arent open for business. They will only let you sell the bag back to them, which obviously isn't a solution considering the bag is now defective. Customers often dont know with certainty the resale value of what they own, according to Gorra. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thanks,****** ****, Purchased an advertised authentic Prada bag from Rebag. Best of all, you get to keep 100% of the quoted price once you send the bag in to be resold. For this Rebag purses review I looked into medium-sized purses in a variety of styles including larger backpacks, bowlers, buckets, shoulder bags, cross body bags, satchels and totes. Now the store has my bag, but I dont have the money per their policy, or any additional information letting me know how long this process will take. Why wasnt my bag vetted on-site as the website said and then I receive payment? Following a strong year driven by technological advances and category expansion, this latest round positions Rebag for its next cycle of innovation and accelerated growth. I bought a bag that was rated to be in great condition. Practical and real-world advice on how to run your business from managing employees to keeping the books. Rebag makes the purchase of exquisite luxury designer bags simple and accessible. Lipstick, phone, wallet, hand cream, and Im good to go. extruded film products. Here are the areas where REBAG made multiple mistakes and really needs to work on their logistics when it comes to providing customers with shipping labels. Its still classified as in Very Good Condition. Rebag, a startup that buys and sells luxury goods, has just launched a free app called Clair AI that allows you to take a photo of a handbagwhether in your own closet, at a store, or even. I was told I would receive payment in 2-3 business days. If you buy them, we get a small share of the revenue from the sale from our commerce partners. Lamentamos I purchased a Bvlgari B.Zero 1 gold ring from Rebag in April 2022. Thats because resale platforms are time-consuming, and sellers are often confused by how the different platforms work, he said. Now, [with] Clair, you can get an instant quote on your own on rebag.com or our app, and you can literally figure out the resale value.. My Rebag purses review will showcase some of their top sellers in each category: Rebag has turned up tons of options in the bucket, backpacks, totes, crossbody bags, hobos, messengers, shoulder bags and satchels. Louis Vuitton Artsy Monogram Leather Handbag, Dolce & Gabbana Amore Leather Flap Shoulder Bag, Chanel Front Pocket Crumbled Calfskin Waist Bag, Wide selection of styles and designer brands, Ability to buy, sell and exchange with perks for Rebag credit, Honest reviews of bag details on the website. I submitted the ring for an authentication, and Fashionphile found the ring to be counterfeit. They did a thorough inspection of the ring using their multi step authentication process, and found many discrepancies with the authentic item. Theyre investment pieces meant to be held on to for years and perhaps even handed down to future generations. In March 2023 I decided to sell it to Fashionphile. Rebag is an e-commerce platform and retail store that buys, sells, and trades second-hand luxury handbags. My Rebag purses review will take an in-depth look at the brand and its products, customer ratings, promotions, and more to help you decide if their products are worth the buy. I didnt even use the bag within in 7 days.
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