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Once the pilot light comes on, turn the temperature control knob to Very Hot position and count 10 seconds. Rheem admits that it did have a problem with residential water heaters manufactured in 2020 and 2021, but says it only affected a small percentage of customers. I did see that. 5. WebAnyway my water heater stopped working and I have not been able to get my status light on the Honeywell GV/Thermostat to come back on using the common trick on youtube and trying to relight. The engines have a faulty fuel cap, which can allow over-pressurization in the fuel tank, posing a risk of a fuel leak and fire hazard. Even though Rheem is offering plumbers $100 credits for labor, Cool Air Mechanical said $100 is not enough to cover the overhead expenses. You can see the pilot light come on and it ignites the burner. The safety of our customers and the quality of our products are top priorities for Honeywell. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. The R110 Series Gas Valves that are being recalled are installed in natural and propane gas water heaters. Great job! 8 Reset Gas ValveThis will only appear after the gas valve has been shutoff and continues to produce a current to the thermopile. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. Function: The gas valve is a low voltage control (usually 24 VAC) that allow gas into the combustion chamber. Turns out, the 6-consecutive flash every 3 seconds indicates the burner is at fault. If the LED status light is flashing 4 times, your water heart has gone into High Temperature Shutdown mode. Order by 5PM, receive 53 by Friday. WebIn a tank-type water heater, the burning gas heats up the water inside the tank. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hotline at 800-638-2772. If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. It is alleged that in certain circumstances the valve may have failed, allowing LP gas to leak. Some of them include: blocked exhaust piping, a clog in the condensate drainage system, and a bad draft pressure switch. So, the control board issued a High Temperature Shutoff error code and caused the gas valve to shut down which stopped the gas supply to the pilot light and extinguished the pilot flame. The valves were sold through gas appliance retailers and distributors, as well as plumbers, plumbing/heating equipment suppliers and include the following water heater brands: Bradford White, GE, GSW, Hotpoint, John Wood, Rheem. New cases and investigations, settlement deadlines, and news straight to your inbox. The labor is not warrantied, a Cool Air Mechanical employee said in a conversation Mike recorded. This has happened to us twice and both times has resolved the issue. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Our records indicate that you purchased one of these electric baseboard and fan heater thermostats. This is a complete guide on Honeywell Water Heater Status Light Codes. 2 Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. The easy steps to replace your heaters gas control valve are as follows: Set off your heaters gas valve and turn off the unit. In this case, it will be better if you hire a certified electrician to let him deal with electricals. 1 Flash = Normal Operation Note: The instructions on my water heater indicate to wait 5 or 10 minutes, after the knob is in the OFF position, before lighting the pilot. Pressure of water is a littler weak, but not major. This should take about one minute, likely less. The electric baseboard heater thermostats have a non-flammable plastic housing, so while the plastic can melt and generate smoke, it should not ignite other materials in the home. Pulling it apart and putting it back together sometimes does the trick. It's about $7.00 at Harbor Freight. Just follow the troubleshooting tips I mentioned to solve the issue. 4. And it will reset the unit successfully. Senior Media Relations Officer Turn off the gas supply valve to your appliance to test whether your valve is capable of shutting down properly. More options available. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. This site participates in various affiliate programs and is compensated for referring traffic and business to these companies. When The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. U.S. Consumer Product Safety Commission Takagi Water Heater Error Codes [Ultimate Guide]. So, now, lets get on to the simple and quick steps you take to resolve the problem. The valve controls temperature, but it also ignites the pilot light. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. In most cases, you need to replace the entire unit if water is leaking out of the tank. Status light blinking 1 more time indicates a specific part of the unit is not working properly. While continuing to depress the knob in the PILOT position, press the igniter (piezo igniter) button rapidly, about once every second, until you see the 4 flashes at the LED status light. Attorneys working with ClassAction.org have reason to believe the Honeywell thermostat that comes standard on certain brands of water heaters is VIEW REPLACEMENT. Contact Honeywell toll-free at 888-235-7363 for information on how to receive a free replacement electric baseboard or fan heater thermostat. If you find no leaks, refill the unit with water. Thank you for your inspirational words. The link you selected is for a destination outside of the Federal Government. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. Report a dangerous product or product-related injury on. 2023 Resideo Technologies Inc. Before replacing the burner, I highly recommend you to clean the burner. Consumer product safety commission announced the recall of more than 200000 gas control valves used in heating appliances fueled by lp liquid propane gas First off, check the tanke of the water heater to find a leak. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. ( 70) In Stock. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. One quick tip on the installation. They have a manual shut off. The thermopile is working still as the pilot light comes on so I am pretty confident it is the Honeywell Gas Valve/Thermostat that is broken. If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. Attorneys working with ClassAction.org want to hear from homeowners who had their hot water heaters leak. They have reason to suspect the Honeywell thermostat that comes standard on several brands of water heaters is defective and can cause water leakage. Then, remove the gas control valve from the unit and install a new one. First off, make sure you turn on the main gas valve. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. What Does the Status Light Mean on A Water Heater? Mainly, this blinking status light code will occur if the gas control valve is at fault. They have reason to suspect the Honeywell thermostat that comes standard on several brands of water heaters is defective and can cause water leakage. Please do not return these products to retail stores. In cooperation with CSA International, Robertshaw Controls Company of Long Beach, California is voluntarily recalling approximately 2,000 Robertshaw R110 Series Gas Control Valves. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. For more information about Cookies and how you can disable Cookies, visit our privacy policy page. Save my name, email, and website in this browser for the next time I comment. He had two choices, take a teeth chattering cold shower, or pay the plumber $885. Recognized in the U.S., Canada and around the world, CSAs marks appear on over one billion products worldwide. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. I did not see that one, the employee responded. As I said above, that simply indicates the pilot light is out and not producing the flame that is needed to operate the thermopile, which, if operating properly, would produce enough electricity to power the control board that issues the 4 flash error code at the LED status light. Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday Ensure you detach everything that leads into the gas control valve. Returned gas valves were tested for leakage on air at 21 in. It replaces the old part numbers listed below. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Once CBS46 got involved, the company issued Mike a full refund. Gas Control Valve Kit (Natural Gas) Brand: AO Smith. A spokesman for Cool Air Mechanical told CBS46 that theyre just as frustrated about the charges as Rheem. When you see the 4 flashes at the LED status light, immediately turn the temperature control knob to the VERY HOT position. wc test pressure using a Bubble-O-Meter1 The root of the problem may be the Honeywell thermostat that comes standard on these water heaters. The steps below will only work if the cause of your water heater not working is in fact related to a High Temperature Shutoff error code. Better Call Harry explains why. WebGas valves control the flow of gas from the gas supply line into the heating unit. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. If you see bubbles, you have a leak. Attorneys The handle of the valve should be parallel to the pipe. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. The recalled valves were manufactured between July 25, 2005 and August 14, 2005. Robertshaw has not received any reports of incidents of leaking gas or any reports of injuries. More Then, set the temperature control knob to the Hot position and count 1-10 seconds. Verify that this valve is open. To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. The Honeywell gas valve went into High Temperature Shutdown mode. However, not all valves with these date codes are included in the recall. Keep in mind; you wont find the status light to blink if the unit goes into the High Temperature Shutdown status. )I used a Harbor Freight 7 Function Digital Multimeter. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) 4 consecutive flashes every three seconds of the status light indicates your water heater goes into the High Temperature Shutdown mode. Then shut down your heaters water supply and drain the remaining water from your heater. Those flashes, or blinks, indicate the operation status of your water heater. If the wiring is okay, you should inspect and replace the gas control valve. The assembly includes the pilot tube. Consumers that believe they may have an affected water heater may visit the Robertshaw web-site www.robertshaw.com . The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. You can see the written statement from Rheem that they pay for parts and labor, Mike said. Preserve and protect your family and home. The error codes and flashes help you to understand what the problem is when your water heater isnt working. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. Water heater won't light? However we have provided information below to try and help you resolve your water heater problem. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! The 4 flashes at the LED status light indicate that your water heater went into High Temperature Shutdown mode/status and shut down, or stopped working. WebDelta SIT Gas Control Valve with 0.75 in. Culprits like overheating or wiring issues are CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is presented. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. For CT1950 and CT1957 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. Free shipping on orders over $99 Gas Control Valve Kit (LP Gas) Brand: AO Smith. 10. When the thermopile cant do its job of producing enough current, called millivolts, to operate the control board in the gas valve, the control board wont work, which causes the gas valve to close. VIEW REPLACEMENT. The steps should not take you more than 5 minutes to complete. As CBS46 found out, smaller plumbers are able to charge less, but some of the larger plumbing companies say upwards of $500 dollars is not out of line. This can result in a gas explosion and fire, which could result in severe personal injury or property damage. If the reading goes out of range, you must replace the thermopile. If the Status light blinks two times consecutively every 3 seconds, its because of either low thermopile voltage or you forget to turn on the main valve. You can easily reset this blinking code by repairing the electric issues or replacing the gas valve. Water heater not working? But, if a customer doesnt want to wait and the plumber already has the part, the customer can pay for the part up front. Obrien is one of hundreds, perhaps thousands, of Rheem customers who bought new water heaters with defective gas control valves. Do you watch CBS46 News, Mike questioned. Thus customers who had gas water heaters installed or serviced prior to July 25, 2005 are unaffected. Care for your home like it cares for you: As one of the family. This is a picture of a test to verify the gas valve had the proper working pressure. Natural Gas Valve for Gas Water Heaters Compare Loading Recommendations Loading Recommendations Explore More on homedepot.com Bath Shop Bamboo Freestanding Shower Seats There are no electronic differences between the Retail and HVAC Contractor models. The combination valves serve the dual purpose of regulating the gas supplied to the appliance and of shutting off the gas supply when the pilot light is extinguished. Dont forget to clean the air intake screens as well. Now, turn the temperature control knob to the PILOT position for 10 seconds. Count for 10 seconds. Then, clean the burner by blowing away every speck of dirt. The recalled valves were manufactured between Sorry, something went wrong. Just turn off the unit and remove the bottom access panel by unscrewing the four nuts. Electric water heaters are not affected. Cellular Antennas. If you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified technician to investigate the cause. If the control board doesnt work, your water heart wont work. Once you locate the leak you can either replace the fittings, or install a new valve to solve the problem. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. In my particular case, I think the water heater stopped working because we had a heat wave for a couple of days, with temperatures reaching about 108 to 110 degrees. Leave the knob in the VERY HOT position for 10 seconds. Cleaning the burner will fix the blinking issue 99%, I bet it. Keep in mind; the LED will continue to blink 1 time every 3 seconds when the unit is in the idle mode. Although, its unclear exactly how many water heaters have the problem, and where they were all installed. I suspect, but am not sure, the ambient high temperature, coupled with the heated water in the water heater, caused the control board on the gas valve to exceed the maximum temperature threshold allowed for this water heater and its control board. Then, take the corrective actions it requires to resolve the problem. No Flash = Pilot not lit, not enough power. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. So heres the problem. Likely though, if your water heater has gone into High Temperature Shutdown status, you wont see any flashes on the LED status light. More options available. So the units that are having problems are most likely installed in improper environments. Customers charged hundreds of dollars for defective water heater fix, How much did you say that water heater repair bill was, $885? The Honeywell Home trademark is used under license from Honeywell International Inc. This will allow any unburned gases to dissipate before you light the pilot. If the reading is not okay, the temperature sensor is at fault. If you click on one of the links and purchase a product, I will receive a small commission. On Thursday, Rheem released a statement to CBS46 confirming that a small percentage of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. For T4700 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. Culprits like overheating or wiring issues are to blame first if the temperature sensor goes bad. 2023 CSA Group Testing & Certification Inc. All rights reserved. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. Basement Watchdog Battery Alarm Add Distilled Water, Basement Watchdog Battery Alarm [Corroded Terminals Or Bad Battery], Basement Watchdog Pump Was Activated Alarm. SKU: 100112338 (8) In Stock. The date code will be the last four digits on the far right side of the label. WebWhat would cause lack of hot water in AM, upstairs 3rd floor from basement where hot water heater(gas) is located. Before you begin any repair, you will need to contact your gas company and notify them of a possible leak. In the next chapter, I will break down everything about the Honeywell Gas Control Valve Status Light Code. The model and serial number can be found on the manufacturers label on the water heater. Another important thing to mention before you follow the steps below. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. The Honeywell gas valve went into High Temperature Shutdown mode. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. 2 Flashs = Thermopile low voltage The recalled water heaters are white with a red Giant logo decal on the front. In this article, what I am going to cover: The status light on a water heater means either the unit is operating normally or its malfunctioning. Water Heaters Installed by Licensed Plumber. To determine the date code for your CT1950 or CT1957 electric baseboard heater thermostat (1) Pop off the faceplate of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. 3. One flash, every three seconds, indicates your water heater is working properly. A models require a transformer not used in B models. Ensure you put everything back into its place. When this happens, the gas valve closes, extinguishes the pilot light and your water WebIn cooperation with CSA International, Robertshaw Controls Company of Long Beach, California is voluntarily recalling approximately 2,000 Robertshaw R110 Series Gas Copyright 2022 WGCL. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. Spray the fittings near the valve with a soapy water solution. How to Seal Caulking Tubes with Candle Wax, Honeywell Gas Valve 4 Flash EASY Fix (With Photos). SKU: 100112336. Because the control board is not operating, you wont be able to see any flashes at the LED status light to help you determine what the problem is with your water heater. Check every wire connection of the unit. We use Cookies to create a secure and effective website experience for our customers. You can see the voltage starts rising over the next few minutes as the thermopile heats up. Cool Air Mechanical and Plumbing charged him $400 for the part and $485 for the labor. Dont worry about that. We are working on it. If the tube gets restricted, you must clean it so that condensation can easily drain through it. A list of open investigations and Set the thermostat or the device's controller This chapter will disclose every blinking status light code on a water heater with Honeywell Gas Control Valve. Then, get a multimeter and set it to the volts DC option. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating Learn More. The Honeywell name should be clearly visible. If your furnace is not producing heat, a faulty gas valve could be the problem. Thats it! Consumers who own one of these valves should contact immediately their LP gas supplier or the nearest Honeywell Residential Office to arrange to have a new control valve installed free-of-charge. I recommend you detach each section of the exhaust pipe to see whether there is any clog or not. The date code will be the last four digits on the far right side of the label. For further assistance you may contact Robertshaw at (888) 225-1071 between 8 a.m. and 8 p.m. Overloaded fireworks can result in a greater than expected explosion, posing burn and explosion hazards to consumers. No worries though. The purpose (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. The resistance of the FVS goes out of range. There are several reasons this valve may stop working properly. The problem was the Honeywell gas valve control board had failed. Testing the water temperature sensor electrically will help you figure out whether the sensor is at fault or not. ET. The gas controls were also sold separately through gas appliance service providers. Turn the gas control dial to off and let sit for one minute. The maximum horizontal span for 3 vent pipe is 48. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Afterward, set the temperature knob to the Pilot position and count another 10 seconds. This recall involves Rheem branded Performance Platinum electric water heaters in 40, 50 and 80 gallon capacities, and they were sold exclusively at The Home Depot stores nationwide and online from January 2014 through WebThe gas valve on the gas supply pipe may be shut off. Rheem is offering full coverage on the valve and said it is issuing $100 credits to repair businesses to replace the defective part, a job that plumbers tell us takes under an hour. What you need to do to fix the blinking issue is to find out the reason behind the status light code. The recall is being conducted voluntarily by the manufacturer of the valves, Honeywell, Inc., Minneapolis, Minnesota. The models included in the recall are programmable thermostats for controlling electric baseboard heating at 240Vac. Honeywell WT8840B1000 Water Heater Gas Control Valve, NAT 160 Degree F 1" Cavity 4.5 (1,416) $15471 FREE delivery Apr 13 - 18 More Buying Choices $117.61 (38 used & new offers)
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