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To Lift & Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? Guests may make arrangements to return home after their quarantine has ended through CareFree Travel AssistanceTM. Some cruise lines require you to use all of your FCC at once or forfeit the overage so, if you dont use it, you lose it. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Book with United Cruises for great fares and valuable benefits! Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. Yes, as long as the refund hasnt been processed, we can change the compensation offer back to a Future Cruise Credit for the amount paid toward your cruise fare. No. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Is your future cruise credit about to expire? Check here so you don't If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Plus, an additional $50 onboard credit as our SpringBonus.*. At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. You may want to ensure that your friend received the correct information, as I don't recall anyone posting that they have used an FCC in the manner you describe. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. Is it worth it to sell a future cruise credit? : Cruise - Reddit You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. A future cruise credit (FCC) is a credit offered to cruise guests in lieu of a refund. You can use the second FCC on another booking. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Yes. In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. A line-by-line guide, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Has anyone had success getting their FCC transferred to someone else? I recently spent close to two hours with a Celebrity rep who checked with a supervisor on process. If they can't get the refund they are due, will we be able to transfer the FCC to us for our use and we can give them the related $$? Celebrity Cruises has contacted their customers advising them of a change to future cruise credits (FCC) by removing the limitations on dates where a future credit can be used which will now be indefinite.. At the same time, the cruise line is killing the 25% Bonus they offered to customers when choosing the FCC over an outright cash refund though customers can use the existing bonus credits . Most cruise lines only allow a FCC to be applied to a new booking that is made after the date the FCC is issued. Still waiting for taxes and port charges to be refunded to my Credit Card. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? Azamara Circle Loyalty Program | Azamara Cruises Celebrity told him that he could transfer it to someone else but had to do it by a certain date. Celebrity Cruises ; Is FCC Transferable Announcing Our 2023 Cruisers' Choice Award Winners! For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have." Royal Caribbean states a $100 per person change fee would be required. . The amount of Future Cruise Credit varies depending on the cruise line. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. Transferring FCC upon death : r/Cruise - Reddit Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. The ultimate guide to how to pick a cruise line, Are drinks packages worth the price? If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? How you can use your future cruise credit and redemption rules can sometimes be a bit confusing. Redeem Cruise Credit Future Cruise Credit FAQs If you booked flights independently with an airline or travel partner, youll need to contact them directly to inquire about a refund or contact your travel insurance provider. High school prom dates discuss viral fishing trip Yes. Announcing Our 2023 Cruisers' Choice Award Winners! On 6/2/2022 at 1:50 PM, PTC DAWG said: Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCC's from family members to the Wife and I..it takes patience and a few calls. Do any of you have experience with this issue? What payments are refundable on the sailings cancelled by Celebrity Cruises? You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. Most cruise lines typically have issued FCCs within a couple of weeks after the cancellation has been announced, but other cruise lines can take weeks or months to process them. I did the booking under the "Cruise with Confidence" plan. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. Compare the cost in points or miles to cash, and see which option is best. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. If you booked with a travel agent, then your travel agent can request the FCC transfer. However, FCCs cannot be used to obtain a refund. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? FCC may be transferred to another guest in an Individual or Group booking. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. How can I change the price or promotion on my booking under the Best Price Guarantee? Note - these sailings are not eligible to receive FCC option. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Can you use your Future Cruise Credit (FCC) on an existing booking? We'll run a soft credit check to find special offers, but it wont affect your credit score. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? Transferring a FCC - Celebrity Cruises - Cruise Critic Community April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. Celebrity. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. Frequently Asked Questions - Norwegian Cruise Line Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Maybe. OBC is transferable only one (1) time to another eligible Azamara booking. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. hb```U@(UOLF _+c:RLnmQ/s_?#O{v@hARPLId2Q.Xl_4?;'x&X0,fb||}oyMJ;1px rF9P .Sqhu(:@ *R endstream endobj 50 0 obj <> endobj 51 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 52 0 obj <>stream Also, will the taxes/fees and port expenses be refunded? 222222222222. Future Cruise Credits (FCCs) Still waiting for taxes and port charges to be refunded to my Credit Card. Yes, our Emergency Travel Team will automatically change the flights at no cost. Powered by Invision Community. Then the going rate in other certificates is about 1/2 value. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. More happens on the Edge. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. By Call us at 888-743-2735 if you need help finding the perfect cruise. You can redeem any FCC by calling us! Daniel Kline. Who will receive notification once a Future Cruise Credit is issued? If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? By However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. Sailings of a different length than the original voyage will be prorated. FCC may be transferred to another guest in an Individual or non-contracted Group booking. To have the FCC transfer done an email with specific details of the FCC and who it is being transferred to needs to be sent to celebrityrrs@celebrity.com (Celebrity resolutions). Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Partial value transfers or transfers of remaining FCC balance are . Are you looking for an answer to the question: "How does a future cruise credit work?" Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. FCC may be transferred to another guest in an Individual or non-contracted Group booking. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. In broad terms, a future cruise credit is just what the name implies a voucher good for a future cruise. Those who already redeemed their FCC will also be allowed to move to a sailing that departs between September 30, 2022 and . We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. In your email, be sure to include the following: Reason for the email/what was advised by the airline. Multiple FCCs may be applied per guest within the same reservation. All Rights Reserved. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. If you request a refund, your 125% FCC will be deactivated. For more cruise guides, tips and news, sign up for TPGs cruise newsletter. Please view our advertising policy page for more information. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Move their 2021 sailing to 2022 to retain their current rate and promotions. Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. 2023 Celebrity Cruises, Inc. Multiple FCCs may be applied per guest within the same reservation. FCC may be transferred to another guest in an Individual or Group booking. FCC may be transferred to another guest in an Individual or non-contracted Group booking. After March 31, guests will still receive the FCC, but will no longer qualify for the onboard credit. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. You can redeem any FCC by calling us. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. View the terms and conditions for all offers and incentives available from The Celebrity Commitment. Your travel advisor knows best. Thank you. Royal Caribbean has quietly begun allowing guests to transfer their Guests who booked flights independently need to contact the air carriers directly for available options. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Others will apply whatever amount you want to a booking and issue a new FCC for the balance. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. Go to site, Already booked? Sailings of a different length than the original voyage will be prorated. This change of policy . I'm hoping it all works out, but if not it's good to know it can be transferred! A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. By Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. May I transfer my FCC to another guest? FCC ISSUANCE: 1. Here is my experience with transferring two FCCs in the past year. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue . When opting for a refund you will forfeit the bonus 25% amount of your FCC. What if they want to cancel over fear of the coronavirus (COVID-19) spreading? . Couldnt just apply it over the phone. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Received FCC on March 16. Sign in or create an account. Apr 28, 2022 11:08 AM EDT. Royal Caribbean Future Cruise Credit: What you need to know A line-by-line guide. Does anyone know if the FCC can be transferred to another person. I know Celebrity has removed sail by dates for FCC but they really can't be cruising for quite some time so don't want to have FCC hanging out there, especially since they requested a refund and there is quite a bit of $$ involved as you can imagine. Retrieve the reservation for which you want to apply the cruise credit. Cruise with Confidence | Celebrity Cruises Can you use your Future Cruise Credit (FCC) on an existing booking? Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? It also has an expiry date limiting it's value as well. Contributor. 49 0 obj <> endobj 81 0 obj <>/Filter/FlateDecode/ID[<8FF123FEB5D62C1DAD39956FA165B0A7>]/Index[49 77]/Info 48 0 R/Length 143/Prev 540494/Root 50 0 R/Size 126/Type/XRef/W[1 3 1]>>stream This provides the guest with a monetary value that can be applied to a future sailing, and it has its own set of rules and important things to know. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date.
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